Currently our candles are not allowed to be returned, however I can give you a discount if I feel you should get one. The bath and body products are non refundable, simply because they are personal items. We will accept returns on the accessories if they arrived damaged or malfunctioned. We take off 15% for restocking fees. Enchanting Scents Designs wants you to be satisfied with your purchase if there are any questions please email me at gsolo662@yahoo.com I will respond within 24 hours or less.